1. Easy to reach the key personal wherever he/she is. 2. Customer friendly oriented. 3. Speed up the business process. 4. Get more business opportunities efficiently. 5. Friendly services for your clients.

EIG supports both web-based and text-based configuration setup. Users can remotely upgrade the EIG software, change the configuration parameters, download log files, and collect gateway performance data by using the Essence's Element Management System (EMS). One main challenge of purchasing new IP-based voice equipments is how to protect your investment. EIG not only offers the best cost-effectiveness but also supports the latest VoIP technologies and standards. Users can take advantages of the newest VoIP technologies by upgrading EIG software.